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Facing burnout: assistant overwhelmed by extra workload

Overwhelmed Employee | Inequitable Workload Sparks Outcry

By

Aisha Khan

Sep 16, 2026, 02:04 PM

Edited By

Lena Fischer

3 minutes reading time

Overwhelmed assistant surrounded by paperwork and a laptop, looking tired and frustrated

A growing concern among employees is rising as one worker, with eight years at the company, details increasing job demands without pay adjustments. This situation reflects on labor practices and employee treatment in the corporate environment, urging the question: How long can staff support such exploitation?

A Burdened Role

The individual, now an assistant to upper management, initially expected typical administrative tasks. Instead, they find themselves juggling responsibilities that include event coordination, field training, and dealing with unexpected operational challenges. The workload has surged, yet their pay remains stagnant.

"I get called the 'utility player,' which basically means anything no one else wants to do ends up on my desk."

This self-description illustrates the perception that management relies on a single employee to fill various roles rather than redistributing responsibilities.

Management's Missed Promises

Despite raising these concerns with their supervisor multiple times, all that followed were excuses and new duties handed down. Talks of a solution swiftly shifted from January to July, with the individual still navigating their burdens alone.

Interestingly, when the decision was made not to replace a recently retired employee, all of her responsibilities landed on this worker with the simple remark, "someone has to do it." This highlights a concerning trend within the organizationโ€”prioritizing short-term solutions over sustainable workforce management.

Community's Reaction

Responses from community forums reflect a shared frustration with the situation. Many express sympathy, with comments emphasizing:

  • Ineffective resource management: "Theyโ€™re using you like a temp agency."

  • Boundary-setting concerns: "Leave. Itโ€™s too hard to undo once they see you as the one who can take on everything."

  • Professional growth and marketability: "You're doing operations work, and ops skills have market value elsewhere."

The sentiment is predominantly negative, voicing support for the overwhelmed worker, but also suggesting a need for individual change.

"At some point, the sunk cost of waiting for them to fix this exceeds the cost of just leaving."

This sums up the dilemma many face in similar situationsโ€”should they stay in a toxic work environment for the sake of familiarity or take the leap for their well-being?

Key Insights

  • ๐Ÿšจ The employeeโ€™s workload has doubled without pay increases.

  • ๐Ÿ’ผ Employees often take on additional roles when departments are understaffed.

  • ๐Ÿ”„ Long-term employees may find it difficult to set boundaries due to established dynamics.

The current state reflects a broader issue in workplace equity, emphasizing the need for companies to prioritize clear role definitions and fair compensation.

Projections on Workplace Dynamics

There's a strong chance this worker's plight will push the company's management to reevaluate their workload distribution, especially as employee burnout gains attention. Many believe if conditions remain unaddressed, there could be a wave of resignations, possibly around 30% of those similarly situated. The likelihood of an internal review seems high, especially with increasing pressure from both staff and community feedback pointing toward an unsustainable environment. However, without concrete changes, itโ€™s tough to envision long-term improvements as management may still prioritize cost-saving measures over genuine employee welfare.

A Surprising Echo from the Past

This situation draws parallels to the early days of the gig economy in the late 2010s, when many individuals found their full-time roles morphing into a series of piecemeal tasks. As gig workers faced pressures for constant availability and increasingly vague job descriptions, they often became overwhelmed, much like this assistant today. Just as those gig workers learned to negotiate better terms or left for more stable opportunities, this burdened employee may face a similar crossroads. Ultimately, the challenge is not just to endure but to assert one's worth in a shifting marketplace where numerous demands pile up without adequate support.