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Beware of two part scam calls pretending to be coinbase

Scam Alert | Two-Part Fraud Calls Targeting Coinbase Users Intensify

By

Ravi Patel

Sep 23, 2025, 04:43 AM

Updated

Sep 24, 2025, 06:10 AM

2 minutes reading time

A phone with a scary alert message about scam calls pretending to be Coinbase support, showing a warning
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A rising trend of two-part scam calls is targeting Coinbase users, with scammers using cunning tactics to gain trust and lure victims into sharing critical information. As fears mount around user security, the legitimacy of cryptocurrency platforms is under the microscope.

Whatโ€™s the Scheme?

Victims report calls from impostors pretending to be Coinbase support. The first call warns of issues with their account and sends a follow-up email featuring a case number. Notably, the impersonators avoid asking for sensitive information during the initial outreach. Instead, they inquire about hardware wallets and account balances to foster a sense of reliability.

"The first red flag is they will never call," a victim remarked, capturing the skepticism within the community.

Approximately an hour later, victims receive a follow-up call referencing the fake case number. One victim managed to keep the scammer engaged, stating, "I ran them around, saying the support number was wrong."

User Forum Insights

Insights from various forums reflect a blend of disbelief and caution:

  • Multiple people stress that legitimate companies never initiate unsolicited calls. "Why even talk to them?" one person asked.

  • Some noted the initial call's subtle technique: "I knew it was a scam immediately," one shared, highlighting the trick of not requesting information upfront.

  • Significantly, a contributor pointed out potential privacy breaches, saying, "They had my name, email, phone number, and previous address," which raises heavy flags about data security.

Caution with Communication

Interestingly, one commenter raised further concerns regarding the call's authenticity, noting that some scammers use similar-looking names: "A or ษ‘ was used in the Coinbase name; lots of fake ones use non-Cyrillic letters, which makes them hard to distinguish at a first glance."

The rise in anxiety among users has sparked essential discussions:

  1. Are customer support channels strong enough to counter these scams?

  2. Are users sufficiently informed about potential fraud?

  3. How can Coinbase enhance security to safeguard its clientele?

Notable Takeaways

  • โš ๏ธ End caution: Users should avoid engaging with unsolicited callers claiming to be support.

  • ๐Ÿ” Verification is vital: Trustworthy organizations never request confidential information over the phone without prior contact.

  • ๐Ÿ’ฌ Personal data risks: Scammers are acquiring extensive personal information, signaling serious privacy threats.

As the landscape for scams in the crypto sector expands, nearly 70% of users may face scam calls this year. This alarming trend underscores the immediate need for platforms like Coinbase to enhance identity verification systems and boost user education efforts.

In 2025, fostering trust and vigilance in the crypto community is more critical than ever. Users must remain informed and verify every piece of information before making any decisions that could jeopardize their financial security.