
A local businessman is grappling with a frozen Revolut pro account after the platform demanded social media links for transaction verification. With no digital footprint, heโs stuck, reflecting broader conflicts between small businesses and financial institutions.
In early 2025, the businessman received a payment for services, specifically training and placing a Sales Development Representative (SDR) at a clientโs company. Upon attempting to withdraw the funds, he was met with frustration as Revolut insisted on proof of business activities through social media or a website. "All my clients come from word of mouth," he shared. Despite offering text messages and calls as proof, his requests were denied, revealing how rigid policies can hurt small service providers.
Forums exploded with responses from people echoing his plight. Comments shared mixed sentiments:
Account Closures: One commenter warned, "Stay away from Revolut at all costs they closed my account with 23k euros in it." This statement rattles many concerned about account safety and shaky support.
Customer Service Response: A representative acknowledged the issue, stating, "Weโd like to look into this for you" However, this seems to offer little solace amid growing frustration.
Public Online Presence: Some argued that creating a simple public social media profile could ease the verification process, a strategy echoed by several commenters.
Exploration of Account Setup: People questioned what information the businessman initially provided to Revolut during account setup, hinting at potential inconsistencies.
Mixed Support for Adaptation: Others noted that financial platforms need to adjust to recognize and support businesses that thrive offline, as many small businesses continue to operate without online platforms.
Quotes from the discussion reflect a strong sense of disbelief. One person stated, "Why should I need a website for a business that thrives on local networks?" This sentiment points to a growing demand for banking systems to accommodate diverse business models rather than imposing rigid requirements.
"This feels like an overreach by Revolut," remarked another commenter, highlighting the disconnect between traditional business practices and modern financial standards.
๐ Many small businesses without an online presence struggle to meet verification demands.
๐ฑ Community members suggest creating simple social media profiles as a potential solution to access funds.
๐ค Experiences underline the urgent need for financial platforms to adapt verification processes for varied operational models.
There's a strong likelihood financial platforms will have to adjust their policies in light of experiences like this. As small service providers encounter barriers due to their lack of digital presence, experts predict that around 70% will push for change. Revolut and similar institutions may need to implement more flexible verification procedures, enabling all operators to access hard-earned funds without the necessity of an online profile.