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Kyc changes: confusion during second migration phase

KYC Confusion Deepens | Users Frustrated During Second Migration Phase

By

Isabella Rosa

Mar 31, 2026, 11:03 AM

Edited By

Jonathan Lee

Updated

Mar 31, 2026, 10:39 PM

2 minutes reading time

A person looking at a computer screen showing KYC status change from Fully Passed to Tentative Pass, with a confused expression.

User frustration is escalating as the Second Migration phase triggers unexpected shifts in KYC statuses. Many users who previously enjoyed fully passed KYC now find themselves reverted back to tentative passes, leaving them feeling unsettled.

Users Reporting Similar Issues

Since February 2025, several users had support from a fully passed KYC status, paving the way for smoother transitions during the migration. However, with the onset of the Second Migration, reports of reversion to tentative status have surged. "I was fully passed before mainnet, but my status changed to tentative before it even started," lamented one user, mirroring a widespread concern.

The frustration doesnโ€™t end there. Another commenter noted, "Since the first migration happened, everything migrated normally, but then my status changed and now it's pending." This kind of dilemma showcases ongoing issues users face in the migration process.

Difficulties Persist

Users are expressing dissatisfaction and confusion as KYC statuses get stuck or change in unexpected ways. Comments reflect a strong sense of frustration, as they recount their experiences:

"If you had 5k in the first migrations, you are an early holder, but being put on tentative prevents us from selling."

Itโ€™s clear that many feel sidelined as they await progress on their accounts. Some users had anticipated a smooth transition after completing two-factor authentication (2FA), only to find that it did not resolve their issues. "I completed 2FA several times, yet my Pi remains pending," shared another user.

User Sentiments

  1. Frustration Over Status Changes: Many users are upset about the uncertainty surrounding their KYC statuses.

  2. Feeling of Stagnation: Users are stuck in a loop, feeling like they can't move forward with their assets.

  3. Anticipation for Resolutions: Despite the frustrations, some hold a glimmer of hope that future updates might clarify the situation and provide solutions.

"Wait five years and forget," expressed one disheartened user, summarizing the growing discontent in the community.

Key Insights

  • ๐Ÿšฉ Reports of reverted KYC statuses are rising as migration continues.

  • โš ๏ธ Users face challenges with pending approvals despite completing necessary steps.

  • ๐Ÿ”„ Many in the community express a mix of hope and frustration regarding forthcoming changes.

As the KYC situation remains in flux, experts recommend users stay tuned for updates. Can developers effectively address these issues before trust erodes further? For now, many in the community are looking for transparent communication and timely resolutions to restore confidence in the KYC process.