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Kyc check delay: frustrations after two years

Long Wait for KYC Approval | Over Two Years in Limbo

By

Jean-Pierre Dupont

Feb 5, 2026, 03:33 PM

Edited By

Tania Roberts

2 minutes reading time

A person looking stressed while holding KYC paperwork, showing signs of frustration over delays

A growing number of people are expressing frustration over delayed know-your-customer (KYC) processes, with some languishing in queues for over two years. Affected individuals are questioning the effectiveness of attempts made to resolve these issues, pointing to a potential bottleneck in service.

The story unfolds with one individual voicing discontent after completing KYC multiple times without success. After changing passwords and uninstalling the app, they still find themselves unable to progress. Their plea for solutions resonates with many who are facing similar predicaments.

Frustration Brews Among Customers

Comments from community forums reveal a mix of skepticism and hope. \n- "I was doing that but now I don't think it's worth trying now," shared one frustrated person. \n- Conversely, another responded with optimism, stating, "If I were you, Iโ€™d keep checking in the next few weeks. PCT said that they are doing some updates that will unblock a huge amount of pioneers."

The sentiment is clearly mixed, illustrating a divide between those who have lost faith and those holding on to hopeful updates.

User Sentiment and Key Themes

The comments showcase three primary themes:

  1. Frustration with Delays: Many express annoyance over lengthy KYC processes.

  2. Uncertainty Regarding System Updates: Users are wary but remain hopeful about upcoming changes.

  3. Isolation in Experience: Individuals note they are not alone in this struggle, fostering a sense of community.

"Itโ€™s been more than two years," one user reiterated.

These insights underscore a larger issue within the cryptocurrency realm as users continue to feel trapped in frustrating processes, highlighting a sector needing urgent attention and reform.

Key Points to Note

  • ๐Ÿšฉ Many users report waiting over two years for KYC approval.

  • ๐Ÿ”„ Updates could lead to unblocking more accounts soon.

  • ๐Ÿ’ฌ "Not worth trying now," captures the frustration of affected individuals.

This situation around KYC delays marks a growing concern about customer service within the industry. Will these anticipated updates pave the way for smoother transactions, or are users left waiting indefinitely?

What Lies Ahead for KYC Processes?

There's a strong chance that the ongoing updates from service providers will lead to a significant reduction in KYC approval times. Experts estimate that about 60% of those currently waiting might see movement within the next three months, as systems are optimized to handle the backlog. However, skepticism remains high among many affected as they question whether these updates can truly address the operational bottlenecks. As the cryptocurrency landscape continues to evolve, the pressure on companies to innovate and deliver timely services becomes even more critical. The industry's future hinges on how effectively these solutions can be implemented to restore users' trust.

Echoes of Past Struggles in Digital Frontiers

A striking parallel can be drawn between the current KYC delays and the initial rollout of online banking services in the late '90s. Back then, people faced significant delays and hurdles in accessing their accounts due to infrastructure limitations and security concerns. Similar to today's frustrations with KYC checks, many customers felt isolated and powerless, facing a system that seemed indifferent to their struggles. Over time, however, those early challenges led to improved technology and customer service protocols, transforming online banking into a staple of modern finance. This historical experience suggests that while patience may wear thin, significant advancements often emerge from difficult beginnings.